Standard Bank ?

Item: Standard Bank
Rating: 1
Author: edgarn E

we`re being forced more & more to go to a digital world, this is all well & good when the service providers give you something that works, for the fourth time now i have tried to register on Standard banks app, the first three times, enter your card number and log in with your pin number, sorry we can`t find any details (been with Standard more than 30 years, with numerous accounts) this time round i get a bit further (but more frustrated) because of my age (66) i choose to create my own password (something I`ll remember). Quote from their app, you can use letters only or a combination of letters numbers & special characters. NO YOU CAN`T, I`ve made so many different combinations now even I`m confused, if i want to use the same password on numerous apps that`s my choice not Standard banks, I`ve got numerous banking apps on my tablet even international ones, BUT I HAVE NEVER HAD SO MUCH TROUBLE AS I`VE HAD with this one. the best App I`ve used is NEDBANKS, maybe Standard Bank should ask their developers for some help.

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edgarn E's updateReviewer Update

10 Jan 2022, 08:52

Further to my post about how totally useless Standard banks App or come to think of it any of the online banking is, received a reply, we sincerely apologise for the inconvenience caused, and that`s where it`s stopped. I`m paying for Business online banking i can`t access that, because i still can`t get into their useless system (what is a jnlp file?), tried going onto internet banking, logged in, screen says choose personal or business, I`ve clicked on both, waited for ten minutes and nothing happened, closed it down, couldn`t even log out properly, just getting more and more frustrated with the **** from Standard bank. i think it`s time i move my four accounts from Standard to Nedbank. NEDBANK IS FAR SUPERIOR ON ALL LEVELS, DIGITAL BANKING, CUSTOMER SERVICES & COSTS

edgarn E's update10 Jan 2022, 08:52

Reviewer Update