1 reviews | Active since Dec 2016

09 Jul 2018, 12:46

Standard Bank - awful experience

Hi there,

I opened an Access Account years ago because Standard Bank told me that I could not stay on a student achiever account. However I have logged onto internet banking and I see that Standard Bank have been charging me for my student achiever account even though they told me that it closed. They even opened an overdraft which I never authorised. This is ludicrous. I would like someone to call me and close all my accounts. I do not want to bank with a bank that is not transparent.

Thanks

0
Replies (1)
Standard Bank
Standard Bank's reply09 Jul 2018, 13:06
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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