Standard Bank avoiding responsibility for *****

So here is an update on our lack of progress with Standard Bank. Recap- we were de*****ed out of R37000 from our business account. Standard bank said we approved the payments- we said we didn't. We asked for proof- they declined to give us any. We then appealed to the banking Ombudsman- he backed them up, arguing that the information was Standard Bank's private info!! What the hell! Now it seems like the only way to resolve this is by going to court BUT that will cost much more than we lost. So much for transparency. And why would the Bank not be prepared to share the information that proves they were innocent? We are convinced that the ***** was an internal one at the Bank and they are trying to cover it up. Nice!