MS
Michael S
1 reviews | Active since Apr 2011
09 Apr 2019, 10:08
Standard bank auto responses on complaints is a waste of time
It's no use submitting a complaint to Standard bank using hello-peter since they provide generic responses to make it seem as if clients' complaints are attended to while nothing happens after this generic response. I have submitted a complaint on 2 April and a week later nobody has still contacted me or attended to my complaint. You should consider changing your status to a company that does not respond.
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Replies (2)Standard Bank's replyOfficial
09 Apr 2019, 12:45 Hi Michael
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Standard Bank's reply09 Apr 2019, 12:45
Official
Hi Michael
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
MS
Michael S's updateReviewer Update
09 Apr 2019, 12:47Same generic response as last time when nobody contacted me!
MS
Michael S's update09 Apr 2019, 12:47
Reviewer Update
Same generic response as last time when nobody contacted me!
