MS
Michael S

1 reviews | Active since Apr 2011

09 Apr 2019, 10:08

Standard bank auto responses on complaints is a waste of time

It's no use submitting a complaint to Standard bank using hello-peter since they provide generic responses to make it seem as if clients' complaints are attended to while nothing happens after this generic response. I have submitted a complaint on 2 April and a week later nobody has still contacted me or attended to my complaint. You should consider changing your status to a company that does not respond.

0
Replies (2)
Standard Bank
Standard Bank's reply09 Apr 2019, 12:45
Official
 Hi Michael

Thank you for posting a comment. 

One of our consultants will be in contact with you as soon as possible. 

Regards, 
Complaint Resolution Centre 
*** 
MS
Michael S's update09 Apr 2019, 12:47
Reviewer Update
Same generic response as last time when nobody contacted me!