ST
Sharneez T

1 reviews | Active since Jul 2021

01 Jul 2021, 07:56

Standard bank Auto payment, Thank you

I cannot believe my eyes! I wake up in the morning to see that standard bank does an auto payment of R4070 from my cheque account without my permission! No notice of the amount to be paid nothing this was just taken from my account without my permission which is literally the money for my petrol, groceries and other expenses , how is it right for a bank to do this without your permission!! This is ridiculous standard bank you cannot do this to people who have made plans to use their own funds for specific purposes. Just utterly appalled by how these banks actually take control of your hard earned money!

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Replies (1)
Standard Bank
Standard Bank's reply02 Jul 2021, 04:42
Official
  Hello   Sharneez,
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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