TM
Thando M
1 reviews | Active since Nov 2016
04 Jan 2020, 11:34
Standard Bank Attlyn
Standard Bank Attlyn Mall service is ridiculous. Waiting in a queue for 1 hour to get my internet banking sorted out. Only 3 people working at enquiries!!! This is the reason we leave the so-called "big banks" because they don't appreciate customers.
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Replies (2)
Standard Bank's replyOfficial
05 Jan 2020, 04:51Hello Thando
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply05 Jan 2020, 04:51
Official
Hello Thando
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
16 Jan 2020, 09:50Dear Thando Mahlangu
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. The branch manager also tried calling you and could not get hold of you. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. The branch manager also tried calling you and could not get hold of you. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply16 Jan 2020, 09:50
Official
Dear Thando Mahlangu
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. The branch manager also tried calling you and could not get hold of you. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. The branch manager also tried calling you and could not get hold of you. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***