NM
Nobubele M
1 reviews | Active since Oct 2016
02 May 2019, 11:13
Standard Bank ATMs
I wanted to deposit money today 02/05/2019. Went to Alberton branch, all ATMs were completely off, i then drove to the New Market Mall, all were out of sercice, came back to Alberton City inside the Mall, again the ATMs were not working. I then drove to work, stopped by Melrose Arch to do the deposit, again the 2 deposit ATMs were completely off. I had not received any communication from Standard Bank corncerning their ATMs. This is disgusting. I went to work and was already late. Just before 11 am, i called their customer services number ********** 000 and was on hold for more than 15 minutes. Standard bank's ATMs use the oldest technology and i promise, i will be moving my account.
Vert Disgusted.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
02 May 2019, 13:19Hi Nobubele
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Standard Bank's reply02 May 2019, 13:19
Official
Hi Nobubele
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Standard Bank's replyOfficial
07 May 2019, 13:44Dear Nobubele Mlalazi
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply07 May 2019, 13:44
Official
Dear Nobubele Mlalazi
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
