NM
Nobubele M

1 reviews | Active since Oct 2016

02 May 2019, 11:13

Standard Bank ATMs

I wanted to deposit money today 02/05/2019. Went to Alberton branch, all ATMs were completely off, i then drove to the New Market Mall, all were out of sercice, came back to Alberton City inside the Mall, again the ATMs were not working. I then drove to work, stopped by Melrose Arch to do the deposit, again the 2 deposit ATMs were completely off. I had not received any communication from Standard Bank corncerning their ATMs. This is disgusting. I went to work and was already late. Just before 11 am, i called their customer services number ********** 000 and was on hold for more than 15 minutes. Standard bank's ATMs use the oldest technology and i promise, i will be moving my account.

Vert Disgusted.

0
Replies (2)
Standard Bank
Standard Bank's reply02 May 2019, 13:19
Official
Hi Nobubele

Thank you for posting a comment. 

One of our consultants will be in contact with you as soon as possible. 

Regards, 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply07 May 2019, 13:44
Official
Dear Nobubele Mlalazi 

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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