MN
Mfundo N
1 reviews | Active since Mar 2015
23 Mar 2015, 11:40
STANDARD BANK ATM'S STILL NOT SAFE FOR CUSTOMERS
After I tried using the atm before another customer was using it and got his money, I inserted my card and the atm asked me to enter my pin straight there after the atm asked me to verify my pin thats when I was suspicious and I tried to press the cancel button on the atm. It was already too late an sms came through on my phone notifying me that all the funds in my account have been withdrawn from another atm far away from the atm I was standing at, My card got stuck in the atm and I was inconvenienced for the rest of my weekend and on monday I couldnt go to work because I have no money becuse of the high level of unsafe Standard Bank ATM's in Gauteng, Kempton Park to be specific in my case.
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Replies (1)Standard Bank's replyOfficial
09 Apr 2015, 15:15Hello Nzimande_space,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply09 Apr 2015, 15:15
Official
Hello Nzimande_space,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
