1 reviews | Active since Sept 2018
Standard Bank Atm Fruad
Went to a standard bank atm 2 weeks ago to make a cash withdrawl,The Atm took my card after i enter my Atm pin (Does not return my card after i cancelled the transaction) I then go to my banking provider to replace my atm card and all the funds are cleared from my account. I then go with my statement to Standard Bank to ask them wat i can do about this Surely they can check the atm footage and see i didnt make any transaction also my card is in the machine so how could i get any money? The responce is sorry there is nothing we can do for you..
This is not Acceptable
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Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Garry-John Kraayeveld
Thank you once again for posting your comments.
I refer to our email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Garry-John Kraayeveld
Thank you once again for posting your comments.
I refer to our email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Garry-John Kraayeveld
Thank you once again for posting your comments.
I refer to our email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Garry-John Kraayeveld
Thank you once again for posting your comments.
I refer to our email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***