Standard Bank ATM **** Enablers!

Standard Bank is the pits. So, I gave my mom my card to withdraw cash, and she fell victim of an ATM ****. Where my card was cloned and the card was swallowed by the machine. Minutes later R2000,00 and thereafter R9000,00. Mind you, my limit is R2000,00 a day for withdrawals. My mom contacted the bank immediately and she was informed that they can see from the ATM video / camera that a male withdrew money after she left the machine.

I visited the branch, and they gave me a new card, and I was informed I will be communicating with the ***** line. The ***** line called and asked for all the relevant details which I provided. I was then informed that I cannot be reimbursed because I shouldn't have given my mother my card or my pin. What nonsense is that?

I am so sick of being given a run around by this bank, I want my money back. Your ATM's are vulnerable and you cannot protect your client's instead you blame us for using your services. If your security features were up to standard this wouldn't have happened and yet I am to blame for giving my mom my card.

I am sick of this bull****! Stop treating me like a ****mer and convicting me of a crime my mother and I didn't do. In actual fact how dare you tell me you can't pay back my money? What do I pay for? isn't it to safeguard my money? The nerve to tell me this is a common ****!!! So what? Must I be a victim and Standard Bank not be liable? Stop bull****ting me!