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pnpearlz P

1 reviews | Active since Apr 2017

21 Apr 2017, 13:10

Standard Bank ATM Deposits -Failure

<p>Iam very upset with Standard Bank ATM deposits, always being faulty and I as a client end up suffering, today a friend of mine was depositing me an amout of R1000, using one of their ATM's in Gordons Bay Cape Town, the money jammed but it gave him a slip, the next thing when he went inside they told him that I must wait wait till tomorow I mean Im in crisis as we speak and need my money now, they are lying that money will not go through tomorow as I have expireinced tjis before in January and the money took about 2-3weeks to be in my account please can someone try and fix this I want my monay now as it is not my fault that their ATM's are always causing problems, where as they keep on telling us to use them for our deposits coz they much cheaper and easy to use I am very sick of this, someone please attend to this</p>

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Replies (2)
Standard Bank
Standard Bank's reply28 Apr 2017, 15:35
Official

Dear Pearls Phelisa Nqumba

Thank you for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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pnpearlz P's update28 Apr 2017, 23:11
Reviewer Update

Good day.

My matter has indeed been resloved thanks for response.

Regards

Phelisa Nqumba