1 reviews | Active since Sept 2017
Standard Bank ATM deposit malfunctioning and the bank refunded less the jammed amount
On the 4th September I drew R1000 from my ABSA account intending to make a payment to FNB of R961 for Spree account. The FNB queues were long and I decided to load the money R 950 into my Stdbank account in order to do an EFT but the machine just jammed up on me . I went inside the bank and reported the incident and was told to wait until the 11/9/2017. I was then told I will be contacted when technicians have opened the machine. When Std bank refunded me the money , I was told its R750. I am really not satisfied with this service.I cannot be in a position to donates R200 to the bank. This is a huge inconvenience.I am really unhappy client at this moment.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Dear Happy Mngomezulu
Kindly refer to our email correspond.
We confirm your complaint has been addressed.
Best regards
Tarryn Bradford-Scheepers
Complaint Resolution Centre
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Dear Happy Mngomezulu
Kindly refer to our email correspond.
We confirm your complaint has been addressed.
Best regards
Tarryn Bradford-Scheepers
Complaint Resolution Centre
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