MD
Miles D
1 reviews | Active since May 2018
23 Oct 2019, 14:31
Standard Bank ATM deposit issue-serious
Paid money into the ATM. the ATM took the money and gave a slip to say there is a problem. After calling the number on the ATM i was advised that it will take 5 days to sort out and that if its not then we must escalate it.
Potentially 10 days without my money and they dont give a damn
Be very careful and as far as im concerned its theft.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
24 Oct 2019, 04:22Hello Miles
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Muhammed Asvat
Complaint Resolution Centre
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Standard Bank's reply24 Oct 2019, 04:22
Official
Hello Miles
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Muhammed Asvat
Complaint Resolution Centre
***
***
*** (fax)
***
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Standard Bank's replyOfficial
30 Oct 2019, 13:42Dear Miles Dunbar
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply30 Oct 2019, 13:42
Official
Dear Miles Dunbar
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***