1 reviews | Active since Jun 2017
Standard Bank ATM deposit
<p>Standard Bank Complaint reference ********** 36, 26 May 2017 - I've deposited a large amount of money at the Longbeach Mall standard bank atm. The machine swallowed R5000 and did not produce a balance sheet with the deposited amount. I went inside the branch and the teller logged a call (ref ********** 36). I received a sms to notify me that service request is due on 1 June 2017. There was insufficient funds for my debit orders to go off. I then phoned ***and received another sms to notify me that service request is due on the 8th of June 2017. Two weeks passed, I would like to know, do I need to open an overdraft account to buy food, petrol and electricity for the duration of June 2017. Standard Bank Services went downhill since centralizing most services.</p> <p>I am looking for a new financial institution who take customer service serious, any recommendations?</p>
Dear Miss Safer
Thank you for your posting, at the outset we sincerely apologise for any undue frustration or inconvenience caused.
Kindly be advised feedback has been sent to directly.
thanking you
Best Regards
| Complaints Resolution Centre|
| Standard Bank Centre | 6 Simmonds Street | Johannesburg 2001 |
|Tel: *** | E-mail: *** |
Dear Miss Safer
Thank you for your posting, at the outset we sincerely apologise for any undue frustration or inconvenience caused.
Kindly be advised feedback has been sent to directly.
thanking you
Best Regards
| Complaints Resolution Centre|
| Standard Bank Centre | 6 Simmonds Street | Johannesburg 2001 |
|Tel: *** | E-mail: *** |
