1 reviews | Active since Aug 2017
Standard bank atm (deposit )
<p>Deposited R300 on an a standard bank atm and the machine went off line without finishing the transection. I only got a receit saying we can not process your request due to a technical problem. I went inside the branch with that receit and the consultant opened a service request number ********** 142. Hoping that they will pick it up and deposit it and it's more than a week now. I went to the branch today to make a follow up only to be told that they picked up R100. What happened to the other R200 and I believed banks are the safest places to keep our savings??? How about if I deposited a large sum of money and I get this type of service. It makes me think otherwise. I request this incident to be investigated coz I believe electronics is smarter than human beings.</p>
Dear Charles Mdhlongwa
Thank you for your posting.
I refer to my email communication and can confirm that I am attending to the matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Charles Mdhlongwa
Thank you for your posting.
I refer to my email communication and can confirm that I am attending to the matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thanks so much, the query has been resolved. Want to thank Boqo, Boitumelo B for the service she gave me. She took her time and went an extra mile. Excellent service
Thanks so much, the query has been resolved. Want to thank Boqo, Boitumelo B for the service she gave me. She took her time and went an extra mile. Excellent service
Dear Charles Mdhlongwa
Thank you for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Charles Mdhlongwa
Thank you for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
