VS
Veronica S

1 reviews | Active since Jun 2016

22 Jul 2019, 08:44

Standard Bank - ATM Cyber crime

Could you believe that Standard Bank's ATMs are captured so that they ******* can take your card! On Sunday 21 July, I went to withdraw money at a Standard Bank ATM on William Nicol Drive. After completing the transaction, a rogue screen appeared asking me to reinsert my Capitec card and enter my pin. The ***** behind me said this is what you have to do, otherwise there will be a problem with the transaction. Therefore there are ******* working in collusion with Standard Bank ATMs. I reinserted my card and followed the instructions on the screen. My card was swallowed. I immediately phoned to cancel my card, but too late. They had already withdrawn R 2000 from another ATM nearby. Watch out for rogue screen displays on ATMs!

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Replies (1)
Standard Bank
Standard Bank's reply22 Jul 2019, 13:13
Official
Dear Veronica

Thank you for posting a comment.
   
 One of our consultants will be in contact with you as soon as possible.
   
 Regards,
 Complaint Resolution Centre
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