mB
martin B

1 reviews | Active since Aug 2015

14 Apr 2016, 10:44

standard bank atm are not too be trusted

this is the second time I am writing to your department. When I do a direct cash deposit into your standard bank atm after 7 pm it reflects in my account ,and I can draw the full amount if I want too ,straight away as well. But my debit orders wont go through ??? I have proof of when I deposited my money, on the 7th just after 7pm and my dedit orders were taken around 12pm on the same day .why did my debits not go through? When a atm deposit is a 24 hour service ???I did get one of your help line people phoning me to say I must bank 24 hours before a debit goes off ?????? I want my money back standard bank charged me even when I had enough money for transfers to go through kind regards martin

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Replies (1)
Standard Bank
Standard Bank's reply14 Apr 2016, 14:11
Official
Hello martinbelo@,

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen
Complaint Resolution Centre
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