BR
Brian R
1 reviews | Active since Jun 2023
13 Jan 2026, 16:42
Standard Bank ATM
I use the Standard bank ATM to pay beneficiaries. On the new stand alone ATM machines this function has not worked since October. The staff at the banks branches give varying reasons from , I don't know about this to software issues. What is the issue?, when will it be fixed?, how much money did this update cost? and no, I do not use the app, or the internet, I prefer face to face interactions. Brian
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
13 Jan 2026, 17:28Dear Brian,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Jan 2026, 17:28
Official
Dear Brian,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
BR
Brian R's updateReviewer Update
13 Jan 2026, 17:36You are replying as if this is the first time this issue has been brought to your attention, please be honest and tell your customers how you will resolve this and when.
BR
Brian R's update13 Jan 2026, 17:36
Reviewer Update
You are replying as if this is the first time this issue has been brought to your attention, please be honest and tell your customers how you will resolve this and when.