Hellopeter
Share Your Experience
SB
Stephan B

1 reviews | Active since Feb 2020

19 Sept 2025, 10:00

Standard bank at it again.

I have international funds coming in as per usual. Nothing new.

Now the wonderful bank that is Standard Bank froze my money and nobody knows why. This is absurd.

If i wanted poor service, there are other banks i could have chosen.

0
Replies (4)
Standard Bank
Standard Bank's reply19 Sept 2025, 10:02
Official
Dear Stephan, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
SB
Stephan B's update19 Sept 2025, 10:10
Reviewer Update
This mut be resolved before 10:30.

I rely on this money. You have no right to do as you please.

Im waiting for the call to come through now. Im waiting.
SB
Stephan B's update19 Sept 2025, 10:56
Reviewer Update
Your service is slow and it feels like i am bothering your employees when i call them
Standard Bank
Standard Bank's reply19 Sept 2025, 15:25
Official
Dear Stephan

We are thrilled to receive your positive feedback and are grateful for your support. 

Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us. 

If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. 

We look forward to serving you again in the future.

Kind regards
Standard Bank Help Centre
***