GR
Gumani R

1 reviews | Active since Dec 2021

06 Dec 2021, 11:09

Standard bank @ deceased Estate

My family and I have received the worst services from Standard bank. After my dad passed, the Zest life insurance paid up his vehicle and we have been requesting for the vehicle certificate so that we change the ownership of the car, it's been months since we sent all the required documents with no response.

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Replies (1)
Standard Bank
Standard Bank's reply06 Dec 2021, 16:35
Official
Dear Gumani R

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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