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aphiwe N

1 reviews | Active since Aug 2021

08 Aug 2021, 14:46

Standard Bank at Chatsworth Center Poor Service from a security Guard

I am really not happy about the service we get at Standard Bank in Chatsworth Center from the security guard. This has been going on and it need to stop. I am really angry and dissapointed . I cannot accept such rudeness and embarrassed that security guard gave me. Worse he allegedly pushed me physically because I wanted to print a bank statement in ATM. Just because I am a woman and I can't do anything. I'm even looking forward to open a case of assault. Standard bank need to do something. I am really furious. They should at least teach him customer service and manners. he always does this to black people because he knows they don't know anything about reporting. How can a security guard push a women , where are his manners.

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Replies (1)
Standard Bank
Standard Bank's reply09 Aug 2021, 00:47
Official
 
Hello Aphiwe
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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