Standard bank @ boulder mall has horrible customer service

Standard bank @boulders

What a disappointment. I'm 8 months pregnant and sat almost 2 hours even though I walked in the bank it was empty. Most people was helped before me. They said I was so suppose to write my name down at reception yet when I walked thru the door no one advised me of this and after sitting for an hour then only I'm told to go write my name at the door. I'm super frustrated. Feel like moving my whole damn account. I was placed on a call and the agent was so arrogant and told me I failed the security checks and I must go to the branch. I told him I'm at the branch clearly didnt feel like helping. Just to go and sit even longer.