LV
Luzuko V

1 reviews | Active since Jun 2021

17 Jun 2021, 16:06

Standard Bank

<div>When I was ****** of R29 000.00 I requested the bank to freeze the money which Retro shop recieved on ******** activities but they said they won't do that for me because the ****s had my original card then again I asked them to at least release footages to the police to make it easier for them on the investigation they ignored me, I reffered the matter to Standard Bank ombudsman they also ignored me I told them that I taught they are suppose to be neutral and deal with the matter seemingly on my case they represented the bank. I was only assisted by FNB and Nedbank because the ****s followed me to those banks. Now that Standard Bank did not want to help me I told them to close the prestige account they didn't now every month they are sending me statement that I owe them and not sure what formula they are using as the amount started to R302 in May 2019 now it is plus minus R9 0000.00. I also feel they are part of the ******** activity as I do not know why are they hiding from this footage.</div>

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Replies (1)
Standard Bank
Standard Bank's reply18 Jun 2021, 00:56
Official
 
 
Hello  Luzuko Vellem 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support.  
 
Kind regards

Complaint Resolution Centre
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