JG
Jessie G

1 reviews | Active since May 2020

14 May 2020, 11:08

STANDARD BANK ASSIST

We are a small business trying to survive in this harsh economic environment.A client of ours deposited some money into our account after doing some work.She deposited the money from Absa Bank on the 13th of March 2020 and only to be told that our account has been closed.The money was R3 125,00.I that instance i understand that the money goes back to the depositor but up to now there is nothing.Went to Standard bank WESTGATE branch was told that we can not assist you.Please Standard bank have a heart and assist us in these trying times.

WE ENDED UP SUPPLYING A SERVICE FOR SOMETHING WHICH WE WERE NOT PAID FOR.ACCOUNT DETAILS WILL BE PROVIDED IN YOUR RESPONSE.

0
Replies (3)
Standard Bank
Standard Bank's reply14 May 2020, 14:00
Official
Dear Linda
 Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards 

Complaint Resolution Centre
***
***
JG
Jessie G's update22 May 2020, 07:38
Reviewer Update
Standard bank please assist you promised to come back to us.Its now almost two weeks and nothing is happening.Please assist us as small as we are.Regards
Standard Bank
Standard Bank's reply25 May 2020, 09:12
Official
Hello Jessie 

Thank you for bringing your concerns to our attention. 
An email was sent to you requesting further details. 
Awaiting your response.
Complaint Resolution Centre 
***
***