SM
Sibongile M
1 reviews | Active since May 2024
01 Jun 2024, 06:44
Standard Bank asset finance
I financed my car in 2019 with them, and it’s been hell of a ride, which I regret every day. ☝️ they are not transparent, I do not get account statements even after asking for it, it’s been months now and they are not responding even to my email, when I call I’d be told it’s going to be sent shortly, months later still nothing. Why do I have to beg for my statement something I am legally entitled to? You wonder what they are up to really.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
01 Jun 2024, 08:29Dear Sibongile
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Jun 2024, 08:29
Official
Dear Sibongile
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
04 Jun 2024, 09:04Dear Sibongile
Our team unsuccessfully attempted to call you.
Kindly take note that we have emailed you back.
Please review and let us know if you require any additional help.
eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***
Our team unsuccessfully attempted to call you.
Kindly take note that we have emailed you back.
Please review and let us know if you require any additional help.
eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Jun 2024, 09:04
Official
Dear Sibongile
Our team unsuccessfully attempted to call you.
Kindly take note that we have emailed you back.
Please review and let us know if you require any additional help.
eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***
Our team unsuccessfully attempted to call you.
Kindly take note that we have emailed you back.
Please review and let us know if you require any additional help.
eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
04 Jun 2024, 15:52Dear Sibongile
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
Standard Bank's reply04 Jun 2024, 15:52
Official
Dear Sibongile
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***