Standard Bank **** Artists

My sister-in-law has been battling to get documents from Standard Bank that are required for insurance that needs to be paid on her deceased husband's car. They have spent over a year sending the incorrect documents with the incorrect initials and now they are refusing to release the ownership documents for the insurance company to pay the balance on the vehicle. In the meanwhile my sister-in-law has had to sell everything she has to survive. The insurance company also found a discrepancy on the statement and Standard Bank refuse to explain the discrepancy and are now ignoring all calls and emails from the estate attorney and the insurance company. Meanwhile the crippling interest is climbing on the outstanding balance of the vehicle. How is it fair that my sister-in-law must pay for their incompetence, she'll be lucky to get out with the clothes on her back by the time this estate has come to an end. Please don't get vehicle insurance, do your will or get any form of insurance through Standard Bank, they don't care about people. Urge your elderly parents to switch to another bank or you will regret it when dealing in with their estate. Please get out before it's too late!!!!!!!