Standard Bank - arrogant and useless!

I've recently posted, here on Hello Peter, a number of scathing reviews about Standard Bank and their total lack of customer care and support. I do this because there is no available means for me to contact senior management at Standard Bank directly to resolve my complaints. And their Call Center "script readers" are a waste of my time. Each time I get the stock standard " we are soooo sorry and will make sure to contact you and make amends" reply posted on my review. and then no call from Standard Bank and none of my complaints have been dealt with. So unprofessional and lacking in integrity. If this is the total disregard Standard Bank repeatedly choses to show its clients, then I think it is now time for me to move my accounts and investments to another Bank that will value me as a client and treat me with respect.