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Xoli N

1 reviews | Active since Jun 2018

08 Jun 2018, 22:24

Standard bank arrogance

My online flight booking was not honored by the bank because they suspected *****. By the time I booked my flight the price had escalated by R2 000. I sent them an email complaining and seeking reimbur*****t. The bank was so arrogant that they didn’t even bother to respond.

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Replies (1)
Standard Bank
Standard Bank's reply10 Jun 2018, 06:04
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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