NV
Nick V
1 reviews | Active since Jan 2014
27 Jul 2021, 20:19
Standard Bank aren't refunding money paid into my credit card
I had money refunded to my Standard Bank credit card on a transaction 3 weeks ago and Standard Bank cannot provide any answers despite proof of payment and emailing and discussing this with numerous people. Hopeless situation. I don't know who to talk with or what to do, nobody ever gets back to you.
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Standard Bank's replyOfficial
28 Jul 2021, 02:02Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
Standard Bank's reply28 Jul 2021, 02:02
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)