1 reviews | Active since Feb 2018
Standard bank are useless and they waste my money, time and energy
Absolutely PATHETIC.
YOUR systems are DOWN. YOUR call center operators are USELESS and are more inclined to waste your time than to assist you. This is the feeling I got when trying to sort out a problem with 7 (SEVEN) different operators. A problem BTW that YOU created and that should not be MY problem. Your inefficient LACK of service has cost me nearly R300 in airtime and R75 in bank charges. Guess what???? There is still no solution and no one has helped me. I have paid a supplier early this morning doing an IMMEDIATE payment with a proof of payment which was supposed to be sent to them. IT WAS NOT. I tried logging in to my internet banking to resend the proof of payment. There is no proof of payment for the payment yet it is deducted from my account. I have tried IN VAIN, wasted my time, money and energy to get assistance and to have the proof of payment generated and visible on my account so I can send it to the client to have my goods released. You have become another faceless in-competant company who has forgotten that we are the clients and YOU should be providing a service.
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Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
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