Standard bank are **** up

Ive had a overdraft that are outstanding on my cheque account,ive been strugling for more than 2 years, their staff including management and directors i talked to,did not assist me properley,no after service when the phone call dropped,i telephonic,emails,sms,branches,whichever way i went to sort out my problem,ive complained,asked for help,offered to work to pay my debt off,but to no goal,even when i complained about the charges on the account like a card fee,but i dont have a card,and dont use this account, Standard bank does not openly share important,or helpfull information with the public, or account holders, then suddenly i was handed over to 4 laywer companies, so im harrased,24/7 ,i reported the matter to the ombudsman 4 times, Standard bank paid them a fee to refer the case back to them ,to get it handled,but still i wasn't assisted right,their staff,where neglegence,now another laywer company started on the 2026-01-30 but where already calling me from December 2025,but did not know that the account was written off no communication,but apparently it was a **** statement showing,this,ok now on the 2026-01-29 i receive a statement if the outstanding balance is written of ,but now Standard bank does not communicate with me att all.they are also not communicating with these 4 lawyer companies,sorry 5,so im still veing called after i emailed them this ,statement,even the ombudsman is not responding,from the 29 th untill today the amount has uncreased with R1500 in 7 days accordingly to the phonecalls i get, Standard bank refuses to close the account,they are already accumulating bank charges,they refuse to do any communication whatever with me! I've been calling, emailing,them but they refuse to communicate,except for the dropped no answer phone calls the give me,this also previously happened with my other account,dropped phone alls,it shows on my true caller id.ive reported this statement as ***** due to im being played,by sending me a false statement.seriously.im fed up with this bull.