GE
Genie E
1 reviews | Active since Apr 2020
25 Apr 2020, 16:06
STANDARD BANK ARE *******
Standard Bank blocked my credit card, with no communication, over the last weekend of the month. This during the lockdown and the end of the month when salaries and payments are needed to help the world survive. The persons doing this, of course, received their salary but my staff did not. This is after years of banking with Standard Bank. Getting WRONG, or rather NO information about the so-called Relief Program promised to assist long-standing clients, BANG, Standard Bank just pulls the plug. The entire world is suffering, the travel industry is in a dire state, and big old rich Standard Bank just *****s everyone over. Thank you
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Replies (1)Standard Bank's replyOfficial
26 Apr 2020, 06:00Hello Genie,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply26 Apr 2020, 06:00
Official
Hello Genie,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
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