STANDARD BANK ARE THE MOST DISGUSTING COMPANY TO DEAL WITH IN THE WORLD

<p>I have banked with STandard bank for nearly 40 years and I am sick and tired of their total lack of customer service and treating customers like *********!</p> <p> </p> <p>I sold a property last year and the transfer went through when I was overseas and the bond account was closed.</p> <p> </p> <p>I need the bond statements for tax purposes because it was a rental property - so I sent a secure message via my profile on internet banking requesting they email me the statements.</p> <p> </p> <p>Standard Bank in their usual obstructive manner - refuse to do so - and require me to go into a branch and sign a indemnity form before they will send me the statements!!!!</p> <p> </p> <p>FFS! They have my email address on file as they send my current account statement every month via email - and the request was sent from my internet profile which requires a pin number and password - but Standard Bank arent interested in providing customer service - they just want to ensure that their rules are followe.</p> <p> </p> <p>I am sick to death of their bureacratic red tape that makes every interaction with them an unpleasant and frustrating experience and have finally been pushed to move my account elsewhere.</p> <p> </p> <p>PLEASE DO NOT CONTACT ME AND EXPLAIN TO ME HOW YOUR PROCEDURES ARE DESIGNED TO PROTECT ME.!!!!</p> <p> </p> <p>This is NOT protecting me - it is OBSTRUCTING me from obtaining information I need for tax purposes.</p>