JM
Jones M

1 reviews | Active since Apr 2017

25 Jul 2024, 21:34

Standard Bank are Master *****sters

To give Standard Bank even a single star is a shame. For a whole flipping 7 months they keep collecting funds from my account which I did not authorise and on a date thats not even my pay day. And they go and charge me insufficient funds fees after that. This is ******* and de*****ing you clients . It's freaking frustrating that a bank that is one of the biggest is so useless and uses *****ulent tactics to improve their balance sheet. How difficult is it to change a collection date, worse yet there is not even supposed to be a collection. You guys are a bunch of ****s and I am consolidating my accounts and moving to a bank that atleast cares or even pretends to care. Dont bother contacting me get your house in order. My credit record is full of missed payments, and keeps dropping because why? because Standard Bank gets away with doing whatever **** they want to do. Should be ashamed to call yourself the biggest and best bank in Africa. You should change your motto to The Best *****sters in world world. Bunch of Hypocrites Jesus ****ing christ

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Replies (3)
Standard Bank
Standard Bank's reply26 Jul 2024, 07:08
Official
Hi Jones

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, Standard Bank Hello Peter Team *** 
Standard Bank
Standard Bank's reply30 Jul 2024, 16:19
Official
 Hi Jones 

 We made three attempts to reach you on your mobile and sadly could not get hold of you. Please note that we have escalated the matter to your personal banker to contact you and assist further.

 In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank Social Media Team *** 
JM
Jones M's update31 Jul 2024, 10:45
Reviewer Update
Sending me a sms is not contacting me, at no point since this query was raised did I receive a single call from Standard Bank. You guys are a joke