tT
thestudent T

1 reviews | Active since Oct 2016

03 Mar 2018, 08:12

standard bank are just as useless as everyone is making them out to be

follow up to my previous complaint after the mess up and stress of receiving an sms falsely saying that someone has withdrawn 3750 from my atm, they said they would attend to that, the next day i got another such sms i wonder whether perhaps standard bank, dont get some kind of perverse satisfaction from the distress and disquietude of their 'customers'

any way an 'executive' called me and her bottom line was that all the previous problems with standard bank, that i had reported in my previous hellopeter complaint, she said she could not assure me that these things wouldnt happen again!

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Replies (2)
Standard Bank
Standard Bank's reply03 Mar 2018, 08:53
Official

Thank you for posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply07 Mar 2018, 12:39
Official

Dear jeremy bearman

Thank you once again for your posting.

I refer to our telephonic conversation and can confirm that feedback has been provided.

Kind regards

Barbara Fondling

Complaint Resolution Centre

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