1 reviews | Active since Aug 2022
Standard Bank are engaged in ******* banking practise!
Standard bank is trying to ***** my money. The credit act of 2005 protects people from ************ banking practises of which standard bank is engaging right now. I have a student achiever current account(note STUDENT!) which I have not used in a number of years. Instead of notifying my at the time that the account could incur charges, and advising me to use or close the account. Standard bank *******ly approved an overdraft(on a STUDENT ACCOUNT!!), and began charging interest and loading penalty charges. I found out in february this year through my family, not through any communication with standard bank. Since then I have tried repeatedly to get this ******* action reversed and the account closed, and although standard bank has assured me the matter has been resolved, the account is still open and is still incurring interest and penalty charges.
This is totally ******* and *********, standard bank is trying to bully me into paying money I don't owe. I have no doubt that they do this to a lot of other clients, if you are considering standard bank as your bank, I strongly advise against it.
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Please send us your ID number via private message.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
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This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Please send us your ID number via private message.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us.
We will review this matter and revert.
Have a great day further.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us.
We will review this matter and revert.
Have a great day further.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
We have noticed that you further escalated the matter to the Ombudsman.
Please note that our Complaints Resolution Centre will provide you with the final outcome of this matter.
Kindly do not hesitate to contact us should you need any further assistance.
Have a great day further.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
We have noticed that you further escalated the matter to the Ombudsman.
Please note that our Complaints Resolution Centre will provide you with the final outcome of this matter.
Kindly do not hesitate to contact us should you need any further assistance.
Have a great day further.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
