ZM
Zaakirah M
1 reviews | Active since Jul 2022
02 Apr 2025, 10:55
Standard bank are *******
Standard bank are ******. I was told i need to migrate my Standard bank mobile account to standard bank connect as standard bank mobile will be cancelled. Its been over a year and im still being billed for standard bank mobile. Standard bank refuses to regund me. Call center agents say i was supposed to cancel the standard bank mobile sim card. I was not notified that i was supposed to cancel.
i want a full refund for months of paying to standard bank.
I will be taking my prestige account away from standard bank.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
02 Apr 2025, 11:20Dear Zaakirah
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Apr 2025, 11:20
Official
Dear Zaakirah
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
04 Apr 2025, 09:06Good Morning Zaakirah
Our team has provided feedback via email.
Kindly review final outcome from our SB Mobile team.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Our team has provided feedback via email.
Kindly review final outcome from our SB Mobile team.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Apr 2025, 09:06
Official
Good Morning Zaakirah
Our team has provided feedback via email.
Kindly review final outcome from our SB Mobile team.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Our team has provided feedback via email.
Kindly review final outcome from our SB Mobile team.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
ZM
Zaakirah M's updateReviewer Update
04 Apr 2025, 09:15Standard bank refuses to refund me as they cannot prove who told me to deactivate my simcard.
Standard bank so call recordings cannot even prove it.
Standard bacnk once again is unprofessional and
S T E A L S. peoples hard earned money.
Standard bank so call recordings cannot even prove it.
Standard bacnk once again is unprofessional and
S T E A L S. peoples hard earned money.
ZM
Zaakirah M's update04 Apr 2025, 09:15
Reviewer Update
Standard bank refuses to refund me as they cannot prove who told me to deactivate my simcard.
Standard bank so call recordings cannot even prove it.
Standard bacnk once again is unprofessional and
S T E A L S. peoples hard earned money.
Standard bank so call recordings cannot even prove it.
Standard bacnk once again is unprofessional and
S T E A L S. peoples hard earned money.