Standard Bank are definately moving BACKWARDS

<p>Standard Bank are definitely moving backwards.</p> <p>I ordered my new Bank Card and they delivered it in Parktown.</p> <p>I did NOT specify Parktown, I do not live nor work near Parktown - not sure why they delivered it there??</p> <p> </p> <p>When I called to ask that they re-deliver it to Fourways nearer to me - I have been informed that I would need to pay an additional R130.00 for this. The call was escalated to a Call Center Supervisor who was of no help and did not bother to understood my situation.</p> <p> Please explain to me WHY I should be R130 for the card to be delivered to Fourways when I did NOT request for it to be delivered to the Parktown Branch.</p> <p> Perhaps you can learn something about customer service from the likes of FNB - who have always delivered my card as per my instructions.</p>