1 reviews | Active since Feb 2020
STANDARD BANK ARE ****** AND WILL NOT REFUND ME MY MONEY!!!!!!!!!!!!!!!!!!!!
A TRANSFER WAS MADE THIS MORNING AT 7:30AM TO EDGARS OF R6000 INSTEAD OF R600. PHONED THE NUMBER ON THE TRANSFER CONFIRMATION TO REVERSE IT AND STANDARD BANK HAS NO COMPASSION OR UNDERSTANDING FOR THEIR LONG STANDING CUSTOMERS.
THERE IS NO DOUBT AS TO WHY SO MANY CUSTOMERS HAVE LEFT STANDARD BANK THIS WAS A SIMPLE MISTAKE WHICH OTHER BANKS LIKE FNB CAN DO BUT NO MATTER TO THEM THAT I AM NOW IN SO MUCH TROUBLE FINANCIALLY AND HAVE HAD PANIC ATTACKS THEY WILL NOT HELP ME.
FIRSTLY THEY PUT THE PHONE DOWN ON MY. MY HUSBAND WORKED FOR STANDARD BANK HIS WHOLE LIFE AND COMMITTED SUICIDE BECAUSE OF THEM.
I WANT MY MONEY REFUNDED TO ME IMMEDIATELY!!!! I HAVE ALREADY REPORTED THIS TO THE OMBUDSMAN.
A SIMPLE REVERSE TRANSFER WOULD HAVE SUFFICED. WHY IS STANDARD BANK SO ANCIENT WITH THEIR PROCESSES AND HELPING THEIR OWN CUSTOMERS!!!!!!
DO NOT EVER OPEN A BANK ACCOUNT WITH THEM BECAUSE THEY WILL NEVER HELP YOU, NO MATTER HOW MUCH YOU BEG AND PLEAD!!! THEY CLEARLY HAVE THE POWER TO REVERSE A MANUAL TRANSFER AND WILL NOT.
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Thank once again for posting your comments.
We noticed that the complaint was logged with the Ombudsman for banking services and feedback has been provided.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
Website: www.standardbank.co.za
Tel No: *** (opt 2)
Thank once again for posting your comments.
We noticed that the complaint was logged with the Ombudsman for banking services and feedback has been provided.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
Website: www.standardbank.co.za
Tel No: *** (opt 2)
