kK
keitu K

1 reviews | Active since Nov 2016

08 Aug 2018, 16:39

Standard Bank are bullies the the people on the ground.

We live in a world where the richer find ways to keep the poor on the ground. I have a homeloan with Standard Bank, although became unemployeed a reality to me the past 2 years as iwas employeed and off agan. Many times i couldn't meet the payments required but all the time i managed to pay of my arrears.

Now that I have been consistently making payments for the last 4 months Standard Bank feels that they cannot enter into an agreement with me to pay the outstanding arrears. They rather cancel the bond and auction off the property sinking me in to debt leaving my family homeless.

Since I am 4months behind can I please pay 2 times the repayment amount for the next 5 months.

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Replies (2)
Standard Bank
Standard Bank's reply10 Aug 2018, 08:24
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply13 Aug 2018, 13:56
Official

Dear Keitumetse Ntlharhi-Mash Mangolele

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that the matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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