AE
Alison E
1 reviews | Active since Feb 2013
15 Sept 2020, 13:22
Standard Bank are banking bullies
I am still waiting for Standard Bank to get back to me for rude behaviour of call centre staff member and for the appalling service during lock down to my mother stranded in Australia.
Helpful (0)
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Replies (2)
Standard Bank's replyOfficial
15 Sept 2020, 16:33Dear Alison
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply15 Sept 2020, 16:33
Official
Dear Alison
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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AE
Alison E's updateReviewer Update
15 Sept 2020, 18:30That's exactly the same response I have had every time. An automated response. You just don't care do you Standard Bank?
AE
Alison E's update15 Sept 2020, 18:30
Reviewer Update
That's exactly the same response I have had every time. An automated response. You just don't care do you Standard Bank?