NM
Nomfundo M
1 reviews | Active since Feb 2020
06 Jan 2024, 13:57
Standard Bank are ******
I have not received my credit card statement since June 2023. I am paying every month but not statement. I don't know what my balance is. Every time i called them they said they sent it but i dont receive it. They said if i want them ro resend then they will charge me.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
06 Jan 2024, 14:56Dear Nomfundo
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you. We will refer this matter to our Card Team and they will contact you to assist further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you. We will refer this matter to our Card Team and they will contact you to assist further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Jan 2024, 14:56
Official
Dear Nomfundo
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you. We will refer this matter to our Card Team and they will contact you to assist further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you. We will refer this matter to our Card Team and they will contact you to assist further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
09 Jan 2024, 10:17Hi Nomfundo
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Jan 2024, 10:17
Official
Hi Nomfundo
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***