MC
Martin C

1 reviews | Active since Oct 2009

06 Jan 2023, 08:17

Standard Bank appears to support *****

Standard Bank allows debit orders to be made against your account without your knowledge . The amount goes off your account and when you contact the ***** line they want R75 to reverse it . When you ask to escalate the problem they put you on hold for 5 minutes and then drop your call . This is not my understanding of how a bank should work

0
Replies (1)
Standard Bank
Standard Bank's reply06 Jan 2023, 08:27
Official
Hi Martin

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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