MB
Manda B
1 reviews | Active since Oct 2016
27 Feb 2020, 00:08
Standard Bank - appalling service
Standard bank, i have tried multiple times to contact you and absolutely no replies. I am living over seas and my account is frozen and i support a family back home and need my account to work. Honestly how can a customer for over 20 years get in contact with you????
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
27 Feb 2020, 13:00Hello Molly
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply27 Feb 2020, 13:00
Official
Hello Molly
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
06 Mar 2020, 13:22Dear Molly Barnes
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that you managed to sort ou the matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that you managed to sort ou the matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply06 Mar 2020, 13:22
Official
Dear Molly Barnes
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that you managed to sort ou the matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that you managed to sort ou the matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***