KP
Kevin P
1 reviews | Active since Jul 2023
13 Jul 2023, 08:38
Standard Bank APP not working
I have been using the Standard Bank app for roughly eight years now. On Saturday 8th July the App stopped working. As soon as i try to log in I get the error message "Something went wrong. Please try again later" I have tried and tried and tried, same error message. Now over a period of four days, I then went through a myriad of attempts, including visiting 2 branches, calling their internet banking section as well as emailing them. all without any resolution. My email to *** standardbank.co.za sent yesterday at 07;07 has received no response.
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Standard Bank's replyOfficial
13 Jul 2023, 08:40Dear Kevin
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply13 Jul 2023, 08:40
Official
Dear Kevin
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team