GM
Gloria M

1 reviews | Active since Sept 2020

23 Oct 2022, 21:25

Standard bank App

My rating is about the standard bank app, as a bank they have clients who are foreigners and using passport only but some features like cash send on the app only accepts a ID, what nonsense is this? I make bigger transfers via EFT but I can’t use cash send because I lack a SA ID 🤨 then they may as well only accept clients with ID instead of eating our money with all their fees but we don’t get same treatments. For a big bank like this, it’s unacceptable!!

0
Replies (1)
Standard Bank
Standard Bank's reply24 Oct 2022, 07:34
Official
Dear Gloria

Thank you for alerting us to this. We have escalated the matter to the digital team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
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