LP
Leon P
1 reviews | Active since Jun 2010
28 Jan 2021, 07:52
Standard Bank app cannot create a beneficiary to a Standard Bank credit card account.
Our employee has a Standard Bank credit card into which her salary used to be paid. The STD Bank app lost the beneficiary account and we are unable to re-create it. Emails to the bank have all been totally ignored.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
29 Jan 2021, 00:34Hello Leon
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply29 Jan 2021, 00:34
Official
Hello Leon
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***
LP
Leon P's updateReviewer Update
01 Feb 2021, 11:23And to date still no response from Standard Bank other than the message above.
LP
Leon P's update01 Feb 2021, 11:23
Reviewer Update
And to date still no response from Standard Bank other than the message above.