KB
Kefilwe B

1 reviews | Active since May 2021

28 Jul 2021, 00:52

Standard bank app

Honestly, I hate the fact that their banking app is always under maintenance after hours. It’s very inconsiderate and ********. I had to use my banking app in an emergency after hours and I couldn’t even log in because it’s always under maintenance.

You’re lucky if it logs you into your internet banking after hours.

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Replies (1)
Standard Bank
Standard Bank's reply28 Jul 2021, 02:01
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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*** (fax)
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