SZ
Selofo Z

1 reviews | Active since Mar 2021

23 Oct 2022, 22:54

Standard Bank App

The Standard Bank App is the worst banking app ever. You cannot do instant deposits into other online plartforms because the app requires you to scan a QR code in order to confirm payment. This is so boring because you cannot use your phone which the app is on, to scan the QR code. Right now im trying to make an immediate payment to someone but i cant because the "Immediate payment" option is not there. Imagine if this was an emergency.

0
Replies (2)
Standard Bank
Standard Bank's reply24 Oct 2022, 12:30
Official
Good Day Selofo

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
***
Standard Bank
Standard Bank's reply25 Oct 2022, 13:04
Official
Good day Selofo

We have confirmed with our Digital Team. Standard Bank offers immediate transfers from Monday to Sunday. 

Kindly note that this option is only available from 6am to 21:50pm 

We trust that this information will be found in order. 

Kind regards 
Standard Bank Help Centre 
***