KN
Kigan N

1 reviews | Active since Nov 2023

25 Aug 2021, 18:37

Standard Bank App - A Totol Disaster

The New Version of the Standard Bank App is a total disaster. Downloaded but it still does not function at all from Google Play. Standard Bank needs to address this issue, failing, which, they will lose a number of clients. I personally believe their IT staff are totally ***********.

0
Replies (2)
Standard Bank
Standard Bank's reply26 Aug 2021, 00:53
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)*** 
KN
Kigan N's update27 Aug 2021, 12:48
Reviewer Update
As a matter of interest, one of your fools promised to call me yesterday to sort the app but he did not as he himself was lost, confused and confounded.
What calibre of people does this hopeless bank employ?